About Infinet Solutions
We're a local, family-run Welsh telecoms partner focused on helping SMEs get the telecoms and IT they need without the complexity.
Our Story
Infinet Solutions was founded with a simple mission: to make business telecoms and IT straightforward for SMEs. We saw too many businesses struggling with complex contracts, confusing pricing, and support that never answered. We knew there had to be a better way.
As a family-run business based in Wales, we understand the challenges that small and medium-sized businesses face. You need reliable technology that works, clear pricing you can understand, and support from real people who know your setup — not automated systems or sales teams pushing unnecessary extras.
We believe that business telecoms and IT shouldn't be complicated. You should be able to get the services you need, understand what you're paying for, and get support when you need it — without the sales waffle. That's why we focus on straightforward advice, reliable technology, and support that actually answers.
Today, we work with businesses across the UK, from dental practices to care homes, retail stores to professional services firms. Our approach remains the same: listen to what you actually need, recommend what fits, and provide ongoing support that makes a difference.
Our Values
What drives everything we do.
Straightforward
No jargon, no upsells. We explain your options clearly and recommend what actually fits your business.
Built for SMEs
Everything we offer is designed for businesses like yours — scalable, affordable, and reliable.
Secure & Reliable
We take security seriously. Your data and communications are protected with enterprise-grade security.
Support That Answers
Real humans answer your calls. Fast installs, ongoing support, and someone who knows your setup.
How We Work
A simple process that gets you up and running fast.
Discovery
We start with a 15-minute call to understand your business, current setup, and what you need.
Proposal
You get a clear proposal with pricing, timeline, and exactly what you'll get. No surprises.
Install
We handle the install, configure everything, and train your team. You focus on your business.
Support
Ongoing support when you need it. Real humans, fast response, and someone who knows your setup.